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Check-In
Check-in time is from 1 p.m. till 8 p.m.
After 7 p.m. we do not guarantee the reservation unless it is confirmed
with credit card number or another arrangement has been made in written
form.
After 10 p.m. the reception is closed.
Check-out
Check-out is till 11 a.m.
Terms of Payment
Payment is due at departure at latest (walk-in: at arrival). With
longer stay payment is due weekly in advance. In some cases (see below)
a deposit or prepayment will be needed.
Besides cash payment we accept MasterCard, Visa / Visa Electron, American
Express, Diners Club, and electronic cash (Maestro).
back to room rates
Last update:
December 16, 2008
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Reservation should be made
by letter or by fax. Non German residents need to give their credit
card number and expiration date (MM/YY) in order to guarantee the
reservation; for certain countries a deposit or prepayment by bank
trans-ference will be necessary. During the major Trade Fairs booking
is possible for a minimum stay period only, and special cancellation
terms are valid. Please contact us
for details.
Cancellations have to be made by letter or by fax. With late or no
such cancellation we will charge as follows:
• Off-season
Reservation of (i) one or two rooms /
(ii) three or more rooms:
(i)
90% of the first night (with no cancellation also second night) room
rate if cancellation is not made at least two days prior
to scheduled arrival.;
(ii) with
cancellation 14 to 5 days before scheduled arrival 50%, with no cancellation
or cancellation later than the 5th day prior to scheduled arrival
90% of the room rate for each booked night.
• Season (Frankfurt
Fairs):
Reservation of (i) one or two
rooms / (ii) three or more rooms:
(i)
with cancellation 28 to 8 days before scheduled arrival 50 %, with
no cancellation or cancellation later than the 8th day
prior to scheduled arrival 90% of the room rate for each
booked night during a fair;
(ii) with
cancellation 60 to 29 days before scheduled arrival 50 %, with no
cancellation or cancellation later than the 28th day prior
to scheduled arrival 90% of the room rate for each booked
night.
The above Terms of Payment, Reservation, and Cancellation are
not applicable to reservations made by travel agencies and the like
if and so far there is agreement with these on differing terms. |
